CONTACT and FAQ
I would love to hear from you. Send me a Message!
Q: When will my order ship?
A: Each jewel is handcrafted. Please allow 2-5 business days before shipping. When your order ships you will receive an email with your tracking number.
Q: What is your return policy:
A: All sales are final. If you have a question about your order after it is received, contact us.
Q: Once I contact you, how long will it take to hear back?
A: Please allow 24 hours on business days, and up to 48 hours on the weekend.
Q: How can I best take care of my jewels?
A: Avoid contact with lotions, perfumes, makeup, water, sweat, and other chemicals. Do not shower or workout with your Madison's Jewels.
Q: Where do you ship?
A: We ship nationwide!